The Drug Interventions Programme (DIP) is a key part of the government's strategy for tackling drugs and reducing crime. Introduced in 2003, with new elements having been phased in each year since, the programme aims to get adult drug-misusing offenders out of crime and into treatment and other support.
Aims and Objectives
The aims of the DIP within Leeds Housing Concern are to assist the DIP and IOM Programs by ensuring that all clients have access to secure accommodation, floating support and to enable individuals to effectively integrate into the local and wider community. This is achieved by:
- Providing Housing Support and Advice Service to clients who have a variety of housing needs including those who are homeless/NFA/or living in inappropriate private housing.
- Providing a mediation service for clients who’s accommodation is under threat.
- Comprehensive assessments and individually tailored support planning. Undertaking a thorough housing assessment to identify the most suitable accommodation type for clients.
- Assisting clients to access appropriate supported housing schemes.
- Assisting clients to access alternative housing within the private sector and mediating between landlords and local authority where appropriate.
- Providing access to interpreting services and multilingual literature where applicable.
- Providing advice and practical assistance on benefits and welfare rights.
- Providing advice and practical assistance to access healthcare services.
- Providing support and information to access education and/or training.
- Providing interpersonal, social and life skills support.
- Providing links to local community and regional support services.
All clients are allocated a keyworker who co-ordinates mutually agreed and individually tailored support packages. The keyworker meets regularly with clients on an individual basis and makes referrals to other housing providers and agencies where needed. This is done to ensure that a full package of individually planned care and support is available to each individual. In order to ensure equality of services, interpreters are provided where needed. Written information is also translated into the Farsi, Kurdish, Arabic, French and Portuguese languages. All clients have access to information held on them by the organisation and a right to complain about provision, services, intimidation, harassment and discrimination. LHC also regularly consults clients in relation to service provision via a Quality Standards Exercise three times a year, and asks clients to complete an Exit Questionnaire when leaving the organisation in order that we may review the services and support we have provided to each individual.
Staff and management
DIP Housing is managed by a Scheme Manager with three dedicated Housing Support Workers. Staff cover is provided during the hours of 9am - 5pm Monday to Thursday and 9am - 4.30pm on Friday on an individual basis to each client.
Referrals will be accepted from both voluntary and statutory agencies within the Drug & Offender Management Unit (DOMU), these include the: Diversity Initiatives Serving Communities, Crime Reduction Initiative & Integrated Offender Management teams. We accept men and women over the age of 18 who are homeless or at risk of becoming homeless. In addition to being homeless the referral criteria is that the applicant must have additional support needs that include drug related issues or those at risk of offending. Referrals can be made either by telephone or by requesting a form be sent to the agency. In either instance, it would be advantageous for the client to be present throughout the referral as we request detailed information in order to complete a comprehensive needs and risk assessment. The service provides floating support to access or maintain accommodation, linking in with more specialist agencies such as drug treatment, counselling and liaising closely with Leeds Housing Options previously known as (Homeless, Advice & Prevention service). We also work alongside case managers for offender management within the DOMU framework. We aim to inform the
individual or referrer within 5 working days if the referral has been accepted.
Where a referral request has been refused and the applicant or their referrer is not satisfied with the reasons given, they have a right to appeal the decision. Appeals should be made in writing within 10 working days of receipt of the written decision. Once received an appeals meeting will be arranged within 5 working days chaired by a Senior Manager at which the applicant and their referrer have the opportunity to state why they disagreed with the decision. An appeal decision will be made within 3 working days.
Postal Address: 4th Floor Mill 1, Mabgate Mills, Leeds LS9 7DZ
Telephone: (0113) 245 6464 Ext 411
Fax: (0113) 245 7474
Senior Manager: Jocelyn Bass